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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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levi wabsis

November 11, 2024

5  out of  5
rating by levi wabsis
"Just switched from progressive after 8 years of being with them to State Farm. Nathan helped me with everything, got my policy started, he was completely transparent about everything, answered all of my questions, and now I’m literally paying hundreds of dollars less a month and I couldn’t be happier. Super nice guy and Erin the owner called just to make sure everything was going good and thanked me for choosing his place."
We responded:
"Thanks Levi for the 5 stars and awesome review! We look forward to continuing to serve you!"
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Zach Sweet

April 15, 2024

5  out of  5
rating by Zach Sweet
"In a time of inflation and rising premiums it was great to have an agent who would listen to my concerns and then jump in with both feet to see what he could do. It was absolutely worth setting up the meeting and at the end of the day walked out of the office totally satisfied and had lower premiums than my previous renewals! Thanks Erin!"
We responded:
"Thanks Zach! We appreciate you taking the time to come to us with your concerns. We value your business and are glad we were able to help you out! "
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Dr.Russ Maze

March 30, 2024

5  out of  5
rating by Dr.Russ Maze
"I never understood the value of my State Farm homeowner policy until I filed a claim. The Erin Doan Agency was responsive, fast, and helpful from the beginning to the end of the process. The claims adjuster, Lucas, was outstanding! That young man stayed with me and the contractor until he had all his answers and paid me on the spot! I truly understand the value State Farm brings to the table, and I appreciate the follow-up from Erin Doan. You guys are great and live up to that motto: "Like a good neighbor, State Farm is there." You guys hit the ball out of the park! Wow!"
We responded:
"Thank you so much for the 5 star review! It is so good to hear that our GOOD NEIGHBOR promise is alive and well! State Farm has an amazing team and we love hearing how it all comes together to take care of our people! "
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Jim Wicks

March 19, 2024

5  out of  5
rating by Jim Wicks
"My experience with Erin Doan insurance in Ludington Michigan was amazing I didn't think I would be able to afford insurance in my name but the staff here was excellent they gave me a fair price they're very kind and courteous and I would recommend them to anyone thank you for your service and your kind and courteous staff very pleased with the way you people help me thank you Jim wicks"
We responded:
"Thanks, Jim, for your kind words! We truly appreciate your trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do."
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Erice Mclinden

January 13, 2024

5  out of  5
rating by Erice Mclinden
"Great people matt help get everything that I need and more"
We responded:
"Thank you for the 5 STARS! "
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Eugene Johnson

September 22, 2023

5  out of  5
rating by Eugene Johnson
"Great people that go the extra mile to help get you the best price on insurance"
We responded:
"Thanks Eugene! I'm always glad to hear the team is doing a great job and helping meet our customer's needs! "
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Tammie Tewart

August 15, 2023

5  out of  5
rating by Tammie Tewart
"We got cheap insurance and haven't been able to get it any where else until now. Thank you for helping us out."
We responded:
"I'm glad we could get you covered! Thanks for the great review and trusting our agency with your business! "
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Bee Dubbya

May 5, 2023

5  out of  5
rating by Bee Dubbya
"I love STATE FARM. The apps, the ease and options of paying early. The Safe Driver app and program. The great rates. The ease of getting in touch with you, my agent. 10/10 HIGHLY RECOMMEND! My personal agent is amazing! This office is AMAZING!"
We responded:
"Thanks for the amazing review! I am so glad to hear that our team is doing a great job being there for our customers and it helps that we also have an awesome company behind us! "
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Scott Burms

April 7, 2023

5  out of  5
rating by Scott Burms
"Heather was friendly and helpful with my policy. Patrick help as well. Thank you to both of you, Scott Burns"
We responded:
"Thanks Scott for your review! I'm glad you had a good experience with our office. We have a great team and always appreciate a shout out for them! Welcome to the State Farm family."
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David Allen

March 13, 2023

5  out of  5
rating by David Allen
"Matt here at this state farm location was very helpful and thorough , assisted me with finding the best and cheapest insurance policies for my needs! 10/10 highly recommend"
We responded:
"Thanks for the review! I am so appreciative of our team here at Erin Doan Agency and am glad to hear you were able to have a great experience with Matt! "
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Martin Gaddy

February 25, 2023

5  out of  5
rating by Martin Gaddy
"I switched from another major online carrier to Erin's State Farm insurance. I was happy with my costs with the online carrier, but I felt unsupported. They would sell me whatever I wanted, but didn't provide any assistance for what I might need. At Erin Doan's office I worked with Matt and he helped walk me through what coverages made sense for my situation in life. He took all the time necessary to explain different coverages so I understood what I was buying. At the end of it all I had better coverage, more complete coverage and my costs were approximately the same. I was very happy with the whole experience."
We responded:
"Thank you for the review! I am glad you had such an experience with our team. We value our role as your risk advisor. Welcome to the State Farm family!"
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Logan VanSickle

February 9, 2023

5  out of  5
rating by Logan VanSickle
"Super easy to work with, friendly, and Insightful! Answered any and all questions I had. Happy to be apart of this company."
We responded:
"Thanks for the 5-stars! I am glad you had such a positive experience and look forward to serving as your agent! "
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William Schramm

January 18, 2023

5  out of  5
rating by William Schramm
"I have been with state farm for about 12 years and it's always nice to get informational calls on what's going on with your policy and why rates go up."
We responded:
"We appreciate your longevity with our agency! Customer service is incredibly important to me, so I am grateful to hear your satisfaction with this area."
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nick richert

December 12, 2022

5  out of  5
rating by nick richert
"I just switched to Erin Doan Insurance and they were so helpful to get me on my own insurance. I appreciate how easy it was to get a quote and switch over from my previous agency!"
We responded:
"Nick - I am so glad we were able to help you get your own "first" insurance policies! We love helping young people understand their risks and help protect them! Thank you for taking the time to give us a review."
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Amy Webber

December 10, 2022

5  out of  5
rating by Amy Webber
"Getting quotes for car insurance online is one of the worst experiences to have to go through. This State Farm office was the best and was the only one that didn't hound me, didn't call me constantly, didn't email me constantly, didn't trigger disruptive spam phone calls or emails solicitations from other non-related businesses, didn't ask me to perform a song and dance to just view an actual legitimate quote. Ive had State Farm in the past and they always went above and beyond for me as a customer. This State Farm office has been exactly that for me since my first inquiry in looking for quotes online. They immediately gave me an actual quote to view before any of the others, they quoted me the best price, and when I decided to go with them they ended up saving me even more then what they had quoted to me. This office is a great business because they do business the right way. They are genuine, they care, and you can tell they have a passion for it. And as doing good business goes, they blow all others out of the water in my opinion."
We responded:
"I am so glad we could make this a good experience for you! We always want to walk with current and prospective customers to answer YOUR questions and find what works best for YOUR situation. Thank you for your kind words and know that we will continue to be here for any future needs!"
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Anna Fenner

December 9, 2022

5  out of  5
rating by Anna Fenner
"Good rates. They are very helpful in explaining how everything works and how to get everything set up. The few people I spoke to were extremely kind and helpful."
We responded:
"Thank you for the review! We are glad we were able to help you out. We have a great team here and look forward to serving you in the future with any questions or needs that arise!"
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Slyfox

October 6, 2022

5  out of  5
rating by Slyfox
"Very quick to get me a quote for my manufactured home, super friendly and easy to work with! Edit to add thank you to Matt for helping me with my review today 10-6-22 and being so accommodating and friendly! I feel I'm getting the best price and coverage."
We responded:
"Our pleasure!"
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Peggy Bultema

July 22, 2022

5  out of  5
rating by Peggy Bultema
"I asked for a quote on car and home insurance. I received that almost immediately and was treated very politely and expertly. While I may not select State Farm as my insurance provider, I would not hesitate to recommend them."
We responded:
"I am glad you had such a positive experience and appreciate your kind words! Great customer service is a top priority so I love to hear when my team is recognized for it."
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Jacob Schoon

May 18, 2022

5  out of  5
rating by Jacob Schoon
"Great people who really care about others"
We responded:
"Thanks Jacob! We appreciate your kind words!"
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Joyce Clark

April 22, 2022

5  out of  5
rating by Joyce Clark
"The best place to get insurance fun and friendly place always have a smile on there face"
We responded:
"Joyce - You. Made. Our. Day! Thank you for your kind words! - Erin"
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Charlie Ryskamp

April 2, 2022

5  out of  5
rating by Charlie Ryskamp
"This is the place to go for insurance in Mason County!"
We responded:
"Thanks! We appreciate the shout out!"
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Jeanna Rae

February 23, 2022

5  out of  5
rating by Jeanna Rae
"So impressed with the service I have received. I highly recommend Erin Doan and everyone who works in this office! Matt has patiently worked with me through my many emails! This place is fantastic!"
We responded:
"Thanks so much for the positive review! I'm glad to hear we were able to help you out. We know insurance can generate a lot of questions and we are happy to work through them with you!"
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Jessica Mcdonald

February 7, 2022

5  out of  5
rating by Jessica Mcdonald
"Nice friendly video chat with Erin Doan on how to better improve my insurances on my vehicles and home owners. Gave very useful and clear advice! Also the cheapest rates for younger people in their 20s I’ve been charged a lot other places!"
We responded:
"Thanks for taking the time to talk about how we can help. We love the chance to find the best fit for people. And we truly appreciate your 5 stars and shoutout! :)"
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Jen Ely

February 6, 2022

5  out of  5
rating by Jen Ely
"The folks here are awesome! Matt and Tammi have gone above and beyond in helping me cope with all the paperwork from the accident. They truly care about their clients"
We responded:
"We are grateful for your kind words and 5 stars! So glad we were able to help walk through it with you. :)"
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Rhonda Foley

January 27, 2022

5  out of  5
rating by Rhonda Foley
"Love them, great staff"
We responded:
"Rhonda - Thanks for the 5 STARS! We are so glad we could help you make this transition! Best wishes."